eet buzz Privacy Policy

Introduction and Scope

eet buzz is an online gaming and betting platform operated for adult users in Bangladesh. This Privacy Policy ("Policy") describes how your personal information is collected, processed, stored, and protected when you use the eet buzz website (https://eetbuzz.cam) and its related services.

This policy applies to all eet buzz services — website browsing, account registration, deposits and withdrawals, playing games, contacting customer support, and taking part in promotions all fall under its scope. By using the platform, you are considered to have accepted the terms of this policy.

Our Terms and Conditions complement this privacy policy — reading both together will give you a clear understanding of the complete legal framework governing eet buzz's services.

The words "we", "our", or "eet buzz" used in this policy refer to the organisation that operates the platform. "You" or "user" refers to any registered or unregistered visitor of the eet buzz platform.

Data Collection

eet buzz collects information in several ways. The types of information collected are described in detail below.

2.1 Information You Provide Directly

When you register, verify your account, or contact customer support, we collect the following information directly from you:

• Full name and date of birth (registration is not accepted for anyone under 21)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information (full account numbers are not stored)
• National ID card or passport information (for KYC verification)
• Address and occupational information (where applicable)

2.2 Automatically Collected Information

The following information is recorded automatically while you use the eet buzz platform:

• IP address and device type
• Browser version and operating system
• Time of access and duration on the platform
• Pages visited and links clicked
• Gaming activity logs — bet amounts, win/loss records, transaction history
• Information collected via cookies and similar tracking technologies (see Section 6 for details)

2.3 Information Received from Third Parties

Information may sometimes be received from payment processors, identity verification services, or fraud prevention services. Data collected in this way is also covered by this privacy policy.

Purpose of Data Use

eet buzz uses collected information only for specific and legitimate purposes. The reasons we process your data are as follows:

Data Storage and Security

eet buzz uses industry-standard security measures to keep your information safe. SSL encryption is used to secure all data exchanged between the platform and users.

4.1 Security Measures

• SSL/TLS Encryption: All website traffic is transmitted through encrypted connections.
• Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
• Two-Factor Authentication: OTP verification is available for account logins and large transactions.
• Access Controls: Only authorised staff can view user information, and only for specific purposes.
• Regular Audits: Security measures are regularly reviewed and updated.

4.2 Data Retention Period

Your information will be retained for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal compliance and fraud prevention purposes. Once that period has passed, data is securely deleted or anonymised.

Sharing Data with Third Parties

eet buzz does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in certain situations for the operation of our services.

5.1 Permitted Cases for Data Sharing

• Payment Processing: Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions. For bank transfers, information is exchanged with the relevant bank.
• Identity Verification Services: As part of the KYC process, necessary information may be shared with approved verification providers.
• Technology and Infrastructure Partners: Providers of server hosting, cloud storage, and cybersecurity services have limited access to data under contractual agreement.
• Legal Requirements: Providing information may be mandatory as part of a lawful order from a government authority or a legal process.
• Fraud and Abuse Prevention: Information may be shared with relevant agencies to protect the security of the platform.

5.2 Third-Party Obligations

All organisations with which eet buzz shares data are contractually required to follow strict data protection standards and to use the data only for the specified purpose.

Cookies and Tracking

The eet buzz website uses cookies and similar technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your language preference, layout settings, and other personalisation information.
• Analytics Cookies: Help improve service quality by analysing how the platform is used.
• Security Cookies: Used to detect fraud and unauthorised access.

6.2 Cookie Management

You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

User Rights

You have the following rights regarding your personal information, and eet buzz is committed to honouring them.

To exercise any of these rights, please contact customer support. We will respond to your request within a reasonable timeframe.

Protection of Minors

eet buzz strictly prohibits participation by anyone under the age of 21. You must be 21 or older to join the platform, and this must be confirmed at the time of registration.

Age verification is a mandatory step in the account verification process. If we find that a minor has registered, that account will be closed immediately and all related data will be deleted.

We do not intentionally collect any information from minors. To learn more about our efforts to ensure responsible gaming, visit the responsible gaming page.

Policy Changes

eet buzz reserves the right to amend or update this privacy policy as needed. The policy may be revised due to changes in the scope of services, technological developments, or legal requirements.

For significant changes, registered users will be notified by email and a notice will be displayed on the website. Changes will take effect from the date they are published.

Continued use of the platform after any changes will be taken as your acceptance of the revised policy. You are therefore advised to review this page regularly. Check the "Last Updated" date at the top of this page to confirm you are reading the latest version.

Contact Us

For any questions, concerns, or data-related requests regarding this privacy policy, you may contact eet buzz customer support. We provide assistance in both Bengali and English.

Answers to common questions can be found in our FAQ section. For data-related requests, additional information may be asked for identity verification purposes.